Shipping policy

🐾 Whisker & Wag – Digital Product Delivery Policy

Digital Delivery

All products sold through Whisker & Wag are digital downloads.

No physical items will be shipped to your address.

Upon successful payment, customers will receive access to their purchased digital products via electronic delivery.

Digital products are licensed for personal use only and may not be redistributed, resold, shared, copied, or reproduced without prior written permission from Whisker & Wag.

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Download Access

In most cases, your download will be available immediately after payment has been successfully processed.

You should also receive a confirmation email containing your download link.

If you do not receive your email within a few minutes, please check your spam or junk folder.

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Download Issues

If you experience any difficulty accessing or downloading your purchase, please contact us using our Contact page and we’ll be happy to help.

Please include:

* Your name
* Order number (if available)
* Email address used during purchase

This will help us resolve your issue as quickly as possible.

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Refunds

Due to the nature of digital products, refunds cannot normally be provided once a download has been delivered.

However, if you experience a technical issue or receive the wrong product, please contact us and we will work with you to find a suitable solution.

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Contact Us

If you have any questions regarding your digital purchase, please contact us through our Contact page.

Thank you for choosing Whisker & Wag.

Helping pet parents raise happy, healthy companions with confidence. 🐾